Waze blames a glitch for sending drivers into dead end roads
Waze is navigating drivers into closed roads inside U.K. parks
The tweet included a screenshot from Waze that showed the app directing drivers through Richmond Park. Waze at first said that it would look into the matter, and eventually, it acknowledged that it routed drivers through closed roads. While the company said that it wasn’t sure why it happened, it added that it wasn’t seeing any issues with routes at that moment and wondered whether the earlier problem was nothing more than a temporary glitch.
Social Media users did what social media users do best; they criticized both Waze and The Royal Parks for not doing everything that they could to end the problem. The Department of Parks & Recreation told The Royal Parks: “We welcome your engagement with routing providers, although we think you should tell the providers not to route through the park at all.”
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And yet another tweet, this one disseminated by Madeleine Baines, showed directions inside the same park from Google Maps and the latter also navigated users to closed routes.
Waze started life as a crowdsourced navigation app that depended on the Waze community to inform users about accidents, traffic jams, police speed traps, and more. After Google bought Waze in 2013, many questioned why Google would make the deal considering that Google Maps was (and still is) the most popular mapping and navigation app. But over the years Google took some of the most innovative features from Waze and added them to Google Maps.
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