Ram Sajja, global head of digital transformation services at Cloud4C, says one of their large Fortune 100 customers was incurring a huge cost in operating their IT infrastructure. Even provisioning resources was taking a lot of time – 45 days to build a server, deploy it and give production access. “We don’t wait for 45 days to buy even a car. They moved to the cloud. By the second anniversary of that, they had reduced $90 million in cost. And they are on track to save another $60 million. It’s cost savings, better service availability, and instant gratification,” said Sajja at the Times Techies webinar last week on the essence of digital transformation.
The pandemic has accelerated the move towards digital transformation, and often one of the first steps in that direction involves using the cloud.
Gyan Pandey, global and group CIO at Aurobindo Pharma, said some core processes of the pharma industry will remain on-premise, but many others will move to the cloud. “Already some of our processes have moved to the cloud, using SaaS. “Processes like warehousing, logistics, talent recruitment & retention, sourcing, serialisation, will move to SaaS based models eventually,” he said.
Sammeer Saurabbh, CTO of HDFC Securities, said during the pandemic, they saw a three times growth in volumes. Online transaction numbers soared, digital account openings went up sharply. Employees had to work from home. Digital transformation, he said, has become inevitable to handle such scale and complexity. HDFC Securities, he said, has moved customer services to the cloud, and by March next year, 95% of transactions would originate in the cloud.
Talking about skills that digital transformation requires, Sajja said Python and Golang have become in-demand programming languages. He said techies should also focus on understanding the business and the challenges it poses.
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