Facebook Parent Meta Can Be Sued for Inhumane Working Conditions, Rules Kenyan Court

A Kenyan court on Monday rejected a bid by Facebook’s parent company Meta to stop a case accusing it of exploitation and poor working conditions.

The suit was filed by a former content moderator at Sama, a company contracted by Meta to review Facebook posts, and alleges that workers in Kenya were subjected to inhumane conditions, including forced labour, irregular pay and no right to unionise.

Meta sought to have the case struck down, arguing that the local employment and labour relations court had no jurisdiction over it because it is neither based in nor trades in Kenya.

But High Court judge Jacob Gakeri on Monday dismissed the request. 

“My finding is that (the) second and third respondent shall not be struck from the proceeding,” Gakeri said, referring to Meta Platforms and Meta Platforms Ireland. 

The judge said the companies were “proper parties” in the case, with the court now due to meet on March 8 to discuss how it will proceed to a hearing.

Meta could not be immediately reached for comment. 

British-based legal activist firm Foxglove, which is supporting the case, said it was “extremely pleased” with the ruling. 

“We think it’s right that this trial be heard in Kenya, where the abuses happened,” Foxglove director Cori Crider said in a statement. 

Amnesty International Kenya also welcomed the decision, saying it was “a significant step that ensures the authority of Kenyan courts to protect and enforce fundamental human rights.”

Meta has faced scrutiny over the working conditions of content moderators who say they spend hours focused on hateful, disturbing posts with little regard given to their well-being.

The company is facing another lawsuit in Kenya filed by two individuals and a rights group accusing the tech behemoth of responding inadequately to hateful content on its platform, especially in relation to the war in Ethiopia’s northern Tigray region.

The petitioners are asking the court for the establishment of a KES 200 billion (nearly Rs. 13,250 crore) compensation fund for victims of hate and violence incited on Facebook.

In late 2021, Rohingya refugees sued Facebook for $150 billion (nearly Rs. 12,400 crore), claiming the social network failed to stem hate speech directed against them.

The Rohingya, a mainly Muslim minority, were driven from Myanmar in 2017 into neighbouring Bangladesh by security forces in a crackdown now subject to a UN genocide investigation.

AFP is involved in a partnership with Meta providing fact-checking services in Asia-Pacific, Europe, the Middle East, Latin America and Africa.