The government has asked the instant messaging platform WhatsApp for a report on the outage of its services on October 26. WhatsApp services went down for almost 2 hours on Tuesday in several parts of the world. Users were not able to share messages, videos, pictures or make calls on the platform.
Telecom minister Ashwini Vaishnaw said that the company has been asked to submit a report over the next 4-5 days, giving out reasons behind the blackout. “We have asked WhatsApp for a report, and expect it to come over the next 4-5 days,” Vaishnaw said. The outage on Tuesday was the longest this year. The last big outage in WhatsApp services occured on October 5 2021. WhatsApp, alongwith several other Facebook apps like Instagram, was down for over 6 hours then. Facebook, which is now called Meta, counts India as one of the biggest markets for WhatsApp.
The company confirmed the glitch, though it did not explain the reasons behind the outage. “We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta company spokesperson said in a statement. “The brief outage was a result of a technical error on our part,” added the statement.
Telecom minister Ashwini Vaishnaw said that the company has been asked to submit a report over the next 4-5 days, giving out reasons behind the blackout. “We have asked WhatsApp for a report, and expect it to come over the next 4-5 days,” Vaishnaw said. The outage on Tuesday was the longest this year. The last big outage in WhatsApp services occured on October 5 2021. WhatsApp, alongwith several other Facebook apps like Instagram, was down for over 6 hours then. Facebook, which is now called Meta, counts India as one of the biggest markets for WhatsApp.
The company confirmed the glitch, though it did not explain the reasons behind the outage. “We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta company spokesperson said in a statement. “The brief outage was a result of a technical error on our part,” added the statement.
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