How to access your account again
WhatsApp offers you an optional two-step verification feature that adds more security to your WhatsApp account. With 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account in case someone gets access to your device. After you set up 2SV, when you open WhatsApp on your smartphone, you will need to enter a six-digit PIN to access your account.
When you enable two-step verification, you have the option to enter your email address. This allows WhatsApp to email you a reset link in case you ever forget your PIN, and also helps safeguard your account. If you ever forget your WhatsApp PIN you can reset it by following these steps. Also, it is important to note here that the process is the same for both iPhone and Android devices.
Open WhatsApp app on your smartphone.
Tap on the Forgot PIN? option.
Tap on Send Email. A reset link will be sent to the email address you provided.
In the email, follow the reset link and tap CONFIRM.
Things to remember
You should keep in mind that deleting or reinstalling WhatsApp won’t disable or reset the PIN for two-step verification. In case you didn’t provide an email address to reset the PIN or you cannot access the email address that you have in the account to reset PIN, you will be able to reset your two-step verification PIN only after seven days. According to WhatsApp, there is no option for users to speed up the 7-day timeframe or disable their account after two-step verification is enabled.
After the 7-day period, open WhatsApp > tap Forgot PIN? > Reset.
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