SBI mobile number change: How to update mobile number in State Bank of India account via net banking, ATM, and more | 91mobiles.com

State Bank of India (SBI) offers a bunch of methods to update/ change mobile numbers in bank accounts. These methods can be performed both online and offline as per the comfort and preference of the bank account holders. So just in case, you got a new mobile number and want to replace it with the existing number of your SBI bank, follow this step-by-step guide to change your mobile number through net banking, app, ATM, and more.

How to change mobile number in SBI account online

Let’s take a look at some of the online methods to change the registered mobile number in an SBI bank account.

through net banking

Net banking is a one-stop hub for everything related to your personal bank account such as checking statements, making payments, availing services, etc. It can also help a user to change their bank’s registered mobile number. In the case of SBI net banking, there are two methods to update the mobile number. But before that, you would be required to log in to your internet banking and find the specific setting to make modifications to your registered mobile number. Here’s the process to log in to SBI’s net banking.

• Visit SBI’s official net baking website
• Now log in with your credentials and head over to the ‘Profile’ section
• From there click on ‘Personal details’ option
• Enter the profile’s password to proceed further
• Now select ‘Change Mobile Number- Domestic Only (Through OTP/ATM)’
• On the next screen, you would be asked to enter the new mobile number. Once done, select ‘Ok’

Now to approve and verify the new mobile number, the website will require you to choose from two different methods. Let’s have a look at each of them.

via OTP

This method will require you to enter the OTPs received on both new and old numbers and send them by creating a custom SMS. The procedure to follow when opting for this method is as follows.

• Firstly select ‘By OTP on both the Mobile Number’ to opt for this option
• Now select the account for which you wish to change the mobile number and hit ‘confirm’
• Enter the ATM card details of the bank account such as full name, expiry date, card number and also fill in the text as shown in the captcha
• Once that’s submitted, you will shortly receive OTPs on both the old and new mobile numbers
• These OTPs from both mobile numbers are to be sent via SMS in the following format –  ACTIVATE <8 digit OTP value>(space)<13 Digit reference number> to 567676 within the next 4 hours
• After sending the OTPs, the bank will verify the changes and you’ll soon see the new mobile number reflect on your profile, in case there are no discrepancies with your application.

Do keep in mind that you’re required to have both your old and new mobile numbers handy and active to receive OTPs.

via IRATA

Another method to authorise the new mobile number is through IRATA (Internet Banking Request Approval) method. The procedure to follow when opting for this method is as follows

• Firstly select ‘IRATA: Internet Banking Request Approval through ATM’ to opt for this option
• Now select the account for which you wish to change the mobile number and hit ‘confirm’
• Enter the ATM card details of the bank account such as full name, expiry date, card number and also fill in the text as shown in the captcha
• Upon submitting the details, the next screen will say ‘Thanks for registering mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option selected by you. Click here to see the guidelines for process completion.’
• After that, you’ll receive an SMS with reference number and IRATA reference number on your new mobile number. Note down these number and keep it handy
• Now locate a nearby ATM and take a trip over there while carrying along your debit card
• Once reached, insert the debit card into the ATM machine and select the ‘Services’ option
• Enter your ATM pin to proceed further
• Now click on ‘Others’ option and select ‘Internet Banking Request Approval’
• Here enter the reference number received earlier via SMS on your new mobile number
• Submit it to complete the process

via YONO app

SBI bank account holders registered with the YONO app can also use it to change their registered mobile number. The step-by-step procedure is as follows.

• Open the SBI YONO app on your smartphone. The app is available for both Android phones and iPhones
• Now log in to the app, if you haven’t already
• Upon logging in, go to the menu at the top left corner
• From here select ‘Service Request’
• Now select your ‘Profile’
• Beside the mobile number, there should be a ‘pencil’ icon. Select it
• For confirmation purposes, the app may ask for your profile password. Enter it
• Now you’ll be given the option to choose between two methods to change the mobile number – ‘OTP on both old and new mobile’ and ‘OTP on new mobile with debit and credit card details’
• Choose the preferred method and follow the instructions as specified
• Either way, enter the OTP on the confirmation screen and select ‘Submit’ to complete your mobile number change request

How to change mobile number in SBI account offline

SBI users can also go ahead and change their account mobile numbers by physically going to the SBI branch or ATMs in their area.

by visiting nearby ATM

Apart from withdrawing and depositing cash in to your bank account, an ATM machine can also help you in changing the mobile number of your account. The procedure to do so is as follows.

• First of, visit a nearby ATM in your locality
• Next insert the debit card into the ATM machine and enter the pin
• Now select the ‘Mobile number registration’ option visible on the screen
• From here select ‘Change mobile number’
• Now enter your old and existing mobile number for confirmation
• After that, enter the new mobile number you wish to change to
• You will receive OTPs on both the old and new mobile numbers along with the reference number
• Now open the ‘Messages’ app on your phone and create a new SMS in the format of ACTIVATE IOTP VALUE + REF NUMBER and send it to 567676 within 4 hours. Here ‘IOTP VALUE’ represents the OTP you received on your mobile number
• Once the SMS is sent, you’ll have your mobile number updated in the bank account shortly

by visiting branch

If you prefer getting your registered mobile number changed physically, then visiting a nearby SBI branch could also get the job done. Here’s how.

• First, locate an SBI branch nearby. Once found head over there with necessary documents such as Aadhaar card
• Next, ask the SBI executive to update your registered mobile number in your bank account
• Then, you may be given a form to fill. Enter all the important details along with the new phone number
• Hand over the filled form back to the executive to send in your mobile number updation request
• After submission, the bank may notify you through SMS or email upon successful phone number change in the next couple of days

How to check status of mobile number change in SBI bank account

SBI account holders willing to check the status of their mobile number updation can do so by visiting the official online portal of the bank. Here’s how.

• Go to the browser on your phone or PC and log in to the online SBI portal by entering in the credentials such as username and password
• Next go to the ‘profile’ section and select ‘personal details’
• From here click on ‘Change mobile number – Domestic only’ 
• Now a window should appear named ‘Personal details – Mobile number update’ along with several options such as ‘Status’. Simply click on ‘Status’
• On the next screen you should be able to view the current status of your mobile number change request

FAQs

How to change mobile number in SBI credit card?

Here’s what you need to do to change the mobile number in an SBI card:

• Head over to sbicard.com on your browser and log in
• Next, go to ‘My Profile’ section
• Click on ‘Quick Contact’ and select the ‘Edit’ button beside the mobile number
• Now select ‘Generate OTP’
• Once the OTP is received on your existing registered mobile number, enter it in the blank space on the website
• Now fill in the new mobile number and hit ‘Submit’
• You’ll soon have the mobile number changed of your SBI credit card

How long does it take to change the registered mobile number of SBI bank account?

It can take anywhere between a couple of hours to days for the new mobile number to reflect on your SBI bank account. For instance, when updating the mobile number via online methods, the bank may process the request within a few hours and complete it in 3 days. As for the offline methods where the bank holder is required to head over to an ATM or SBI branch, it can take around 14 days to process the mobile number change application.