Service with a Smile: Shantanu Narayen and his clever game to take Adobe to safe waters

Shantanu Narayen, CEO, Adobe Systems

Synopsis

Shantanu Narayen, the first among the Indian-origin executives to helm a global software company, has transformed Adobe. But with the creative world shifting to new-age technologies, Narayen has his task cut out. And the Street is wondering whether he can maintain the growth momentum.

1984, Los Angeles. The Olympic Games was in full swing. At the venue was a young electronics engineer from Osmania University, Hyderabad, soaking it all in. At school, he used to play tennis and cricket and had also participated in the national sailing regatta. This was his opportunity to see first-hand the performance of the world’s greatest athletes.As the sports festival concluded with Carl Lewis winning four gold medals, the engineer

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