Ericsson launches Intelligent Automation Platform for smarter networks
Ericsson has launched the Intelligent Automation Platform, a service management and orchestration product that it claims will enable any mobile…
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Automation
Slack revamps platform as it aims for workflow automation, app integration | ZDNet
Slack launched its next-generation platform with the aim of…
Cloud computing in 2022 means containers, geopolitical frictions and automation
Hyperscalers will have to deal with new rules in China and more laws around data management around the world.…
The Pandemic’s Wake Drives Automation Trends | ZDNet
The COVID-19 pandemic, while winding down, has…
ServiceNow Q3 shines as it rides digital transformation, workflow automation trends | ZDNet
ServiceNow reported better-than-expected third quarter results as…
Twilio launches Twilio Engage, eyes marketing automation | ZDNet
Twilio launched Twilio Engage, an automation platform designed…
Delivering the goods
Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy
by Christopher Mims, Harper Business, 2021
Sometimes,…
TriggerMesh cloud-native automation goes open source | ZDNet
You can call what TriggerMesh does a lot of things. It's…
Will automation and AI actually improve customer service calls? Salesforce thinks so
Clara Shih, CEO of Service Cloud at Salesforce, explains Salesforce Service Cloud's three-pillar approach to automation and AI and how the…
McAfee/FireEye merger completed, CEO says automation only way forward for cybersecurity | ZDNet
McAfee Enterprise and FireEye completed their merger on Friday,…