How was my pitch, Jenny? Zoom’s venture fund invests in conversational AI platform Naomi Gleit Jan 13, 2022 Second Nature uses natural language processing and subject matter experts to build sales skills and product knowledge.…
Conversational marketing chatbots for first-party data win Scott Marlette Nov 25, 2021 Data has been a hot topic for many years now, with everyone from individuals to corporations paying attention to this important space. For marketers in…
Why conversational AI is now ready for prime time | ZDNet Naomi Gleit Nov 18, 2021 Conversational artificial intelligence serves as the interface…
Google launches Bot-in-a-Box to nudge along conversational AI | ZDNet Naomi Gleit Nov 17, 2021 The technology behind conversational AI has been developing…
Haptik launches new Enterprise CX Platform to enable Conversational AI solutions Naomi Gleit Oct 27, 2021 Jio Haptik Technologies Limited (Haptik), a subsidiary of Jio Platforms group, announced the launch of their new self-serve Enterprise CX…
Hootsuite Acquires Heyday, a Conversational AI Company, for $48 Million Scott Marlette Aug 5, 2021 Hootsuite Inc., a social-media marketing platform, said it is acquiring Heyday Technologies Inc., an artificial-intelligence company…
ZoomInfo acquires conversational intelligence player Chorus for $575 million | ZDNet Naomi Gleit Jul 13, 2021 Go-to-market cloud software company ZoomInfo Technologies said…