users express dissatisfaction over new update Scott Marlette May 27, 2022 The new full-screen Instagram layout is so annoying. Makes scrolling through your feed a lot slower. ????If you’ve got this new layout, what are your…
When humanlike chatbots work for consumers—and when they don’t Naomi Gleit Nov 22, 2021 New research that I have conducted with my colleagues at the University of Oxford—Felipe Thomaz, Rhonda Hadi and Andrew Stephen—reveals that making…
