AI in the workplace is already here. The first battleground? Call centers Naomi Gleit Feb 20, 2023 “I got this road map in my head of what it looks like when you’re delivering world-class customer service—what triggers people, what makes people…
Employers, investors take notice of AI tools to speed job recruitment Naomi Gleit Jan 8, 2022 By automating previously manual tasks—like pre-screening job applicants for basic qualifications, checking for professional credentials and licenses,…
Koo to raise headcount to 500 in 1 year; hiring for engineering, product, community management Scott Marlette Sep 13, 2021 Twitter rival Koo, which has scripted phenomenal growth with a user base touching the 1 crore-mark recently, has 200 employees on its rolls, at…
