Cynthia Gebert shifts to national stage as new Telecommunications Industry Ombudsman | ZDNet Naomi Gleit Feb 1, 2022 Angry young man on cell phone, studio…
SMB Ombudsman says more needed from online platforms to stop fake reviews | ZDNet Naomi Gleit Jan 5, 2022 Digital platforms should do more to prevent fake reviews from…
Finance ombudsman overturns more than three-quarters of bank decisions on APP fraud Naomi Gleit Nov 11, 2021 The Financial Ombudsman Service (FOS) has overturned more than 75% of decisions referred to it by consumers after banks refused to pay them back for…
Complaints to Australia’s telco ombudsman continue on a downward trend | ZDNet Naomi Gleit Nov 4, 2021 Despite inaction or delays by telco providers being the top issue…