5 Types of IVR Testing Tools and When To Use Each
IVR is a powerful tool for managing call queues and improving customer satisfaction, but it requires maintenance for optimal use. Regular IVR…
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VoIP
10 VoIP features that can benefit your small business
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The way your business communicates is key to success. From customer support to sales, hybrid work, IT support and…
9 VOIP security best practices to consider for your business
Is VOIP secure? Can VOIP be hacked? Learn about why VOIP security is important and the best practices for your business to consider with our guide.…
Blizzard SMS Protect system: Call of Duty Modern Warfare 2 to use this new verification tool
Blizzard Entertainment has recently released Overwatch 2 for multiple platforms, including PlayStation, Xbox, PC and more. With this game, the publisher has…
Ransomware attackers are abusing VoIP software to breach organizations
Ransomware attackers are abusing flaws in VoIP software to breach organizations and achieve initial access, researchers are warning. Cybersecurity experts…
10 best VoIP and SIP apps for Android
Edgar Cervantes / Android AuthorityWe are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a…
Ooma vs Dialpad: Compare VoIP solutions
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Ooma and Dialpad are business communication products that feature voice over IP services, messaging via chat and…
RingCentral vs Dialpad: Compare VoIP solutions
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When an organization seeks a modern business communications vendor, RingCentral and Dialpad are likely to emerge…
Elastix VoIP systems targeted by massive malware campaign
A number of different threat actors have attacked VoIP (opens in new tab) telephony servers belonging to Elastix with more than 500,000 different malware…