The jig is up: Gig platforms score low on conditions for workers amid safety concerns, poor wages.
Naomi Gleit
Protest by Ola and Uber drivers in New Delhi on December 19, 2022; image credit: Indian Federation Of App Based Transport Workers (IFAT)
Synopsis
Ola, Uber, Dunzo, Amazon Flex, and Pharmeasy got a score of zero in Fairwork India Ratings 2022 which studied 12 gig platforms on basic work principles. Are the work conditions for platform workers in India deteriorating?
Sheetal, a cab driver in New Delhi, doesn’t trust the panic button on the Uber app. So, she keeps a tyre wrench next to the seat as a potential weapon for self-defence. Mamatha (name changed), who drives her cab for Ola and Uber in Mysuru, carries a packet of chilli powder for the same reason.Sheetal and Mamatha represent a large section of India’s gig workers who step out every day from their homes into a virtual minefield so that they can put
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