This is what Byju’s has to say on buying student database – Times of India

Byju’s has denied the allegations of the National Commission for the Protection of Child Rights (NCPCR), which claims that the ed-tech company is purchasing the phone number of kids and their parents, threatening them to buy their courses, or else their future will be ruined.
“Byju’s strongly denies the allegation that it purchases students’ databases. We categorically state that we have never bought any database and expect that the media will refrain from making such a baseless and unsubstantiated allegation,” said the ed-tech company in a press statement.
The statement further reads, “With more than 150 million registered students and with the top-of-the-mind recall that the Byju’s brand has in India, we do not need to buy or use external databases. We emphasize that our lead pipeline comprises exclusively of our app users, walk-ins, and incoming requests for consultation. BYJU’S is ranked No. 19 in the coveted Kantar list of India’s most trusted brands. We do not need to, and we never make cold calls or unscheduled walk-in visits. We strongly refute any allegation that indicates otherwise.”
The commission issued a summons last week to Byju’s CEO, Byju Raveendran, directing him to appear in person on December 23 in relation to allegations of inappropriate hard selling and mis-selling of the company’s courses to students.
“We came to know how Byju’s buying phone numbers of children & their parents, rigorously following them & threatening them that their future will be ruined. They’re targeting first-generation learners. We’ll initiate action & if need be will make report and write to govt” NCPCR Chief Priyank Kanoongo said to ANI.
“The Commission is in observance that indulging into malpractices to lure the parents or children into entering loan-based agreements and then causing exploitation is against the welfare of children and in pursuance of the functions and powers under Section 13 and 14 of CPCR Act, 2005,” said NCPCR chief.
The Commission took action in response to a news report indicating that Byju’s sales team was engaged in inappropriate practices to persuade parents to purchase courses for their children.

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