engagement

Social media, news, music, shopping, and other sites all rely on recommender systems: algorithms that personalize what each individual user sees. These…

Kirsten Martin, director of the Notre Dame Technology Ethics Center, teaches a class…

The latest peak at the internal workings of Twitter is bleak, to say the least. According to a detailed report from Zoe Schiffer and Casey Newton in the…

Instant messaging app Snapchat marked the 20th anniversary of Safer Internet Dayon February 7 with the first-ever Digital Well-Being Index (DWBI). This…

Hashtags for Instagram Reels are essential if you wish to get more reach, views, and engagement for your videos. The hashtags will also help you connect with…

Homegrown microblogging platform Koo has announced that the total download for its application has crossed the 50 million (5 crore) mark. The platform was…

At the top of your profile, select the "Start a post" option. This process is the same for a personal account and a business one.  Screenshot by…

As part of its plan to revamp the entire digital infrastructure within its customer service organisation, BSH Home Appliances Group is to deploy Flex,…

Credit: Pixabay Advances in technology, in particular…

Creating engaging, personalized customer experiences leads to increased loyalty and retention, according to a new study from Harvard Business…